After small talk then the meeting can be started up by going over the agenda. According to Levi, the facilitator of the meeting directs 5 main communication activities :
1) Maintain an open and collaborative climate
-focus on issues, ask clarifying questions, organized discussion
2) Manage disruptive behaviors -firm but friendly, acknowledge/reward good behavior
3) Manage differences -clarify different viewpoints, define areas of agreement/disagreement, resolution through problem-solving techniques and consensus decision making
4) Summarize important decisions-summarize team's conclusions after discussion of each major agenda item
The meeting can be wrapped up by tying lose ends, checking results, and evaluating the group process. 5) Evaluating the group process involves discussing possible areas of improvement for meeting operations and providing feedback to team members on performance. This process helps to address and fix team or task problems before they get out of hand.So what?
The key component of successful team meetings is collaboration, coordination, and good communication. Team meetings that are poorly structured waste time, reduce motivation, and produce frustration. The team facilitator fills the role of maintaining the 5 main communication activities, although other team members have a responsibility to help facilitate. Good communication skills are learned and reinforced with practice. Someone who demonstrates good communication skills asks questions, actively listens, gives constructive feedback, and manages their emotions.
Now what?
After my team's first outside of class meeting, our goal was to brainstorm and narrow down ideas for our service learning project. We didn't have an agenda and discussion was not very organized, so the meeting took much longer than expected. We practiced good communication skills by asking questions and providing feedback. We also managed our differences when it came to deciding what project idea to proceed with and at the end we summarized our decisions. To help increase the effectiveness and efficiency of our next meeting, we delegated tasks to be completed and are preparing an agenda to help guide discussion and keep us from going off topic.